Refund / Cancellation Policy

REFUND / CANCELLATION OF ORDER POLICY

‘Diya Textile Directory’ reserves the right to cancel the received order, or delay the order because of insufficient quantity, national holidays, force-majeure events (like floods, earthquakes, political instability, strikes etc.)

A. No refund in any circumstances.

B. The order booked by customer for the purchase of any our product/service shall not be cancelled by the customer for refund. Kindly note that the money is not transferred back to the buyer’s credit/debit card.

C. In case of cancellation of purchase of any our product/services, the amount once received by ‘Diya Textile’ will be adjusted against next transaction only. This facility is valid up to 01 months from the date of cancellation of order.

D. Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any prepaid amount.

E. ‘Diya Textile Directory’ will not be liable to customer or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of the information derived by you through your usage of this Site. In no event shall ‘Diya Textile Directory’ be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of information provided on the website in so far as such information is derived from other service providers.

DEVIATION, CHANGE, REVIEWING, ADJUSTMENTS OR MODIFICATION OF ORDER

A. ‘Diya Textile Directory’ doesn’t support/accept changes, modifications and cancellation to online bookings once they are made.

B. If you wish to review or adjust your purchase, please revert to the confirmation email and follow the instructions therein. Please note that you may be charged for your cancellation in accordance with the price difference if any after reviewing, alteration, and adjustment.

C. Reviewing of order placed, adjustment, change or modification of order, can be done through our customer care department by sending e-mail on contact@diyatextile.info and contact on +919081817654, subject to receipt of full payment against such modified orders.